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Item Tags

Use this page to create and manage tag categories and the tags inside them. Tags label menu items for dietary info, allergens, and other customer-facing labels (for example Vegan, Gluten-free, Contains nuts).

Open the screen: Sidebar → Master Data ManagementItem Tags

Item Tags vs Kitchen Tags

Item Tags (this page) are dietary and menu labels on products. Tags under Settings are Kitchen Tags for kitchen printing — they are a different screen.


Tag categories list

What it does

Shows all tag categories with icon, description, tag count, and type. Add, view, edit, or delete categories from the table.

Step-by-step

  1. Open Master Data ManagementItem Tags.
  2. Wait if the table shows Loading….
  3. Read the table — Icon, Category, Description, Tag Count, Type, and Actions.
  4. Tap Add Category to create a new category.

What the table shows

ColumnMeaning
IconEmoji icon for the category, or - if none
CategoryCategory name
DescriptionShort description or -
Tag CountNumber of tags in the category (for example 3 tags)
TypeCustom (your outlet) or System (built-in, read-only)
ActionsView (eye), Edit (pencil), Delete (trash)

System categories are view-only

System rows cannot be edited or deleted. Tap View to see their tags.

Common mistakes / FAQs

  • I see “No categories found. Create your first category!”. Tap Add Category to create your first one.
  • Edit and Delete are greyed out. That row is a System category — only Custom categories can be changed.

Add a tag category

What it does

Creates a new tag category and optional tags in one step.

Step-by-step

  1. Tap Add Category.
  2. In the Create Category dialog, enter Name.
  3. Enter Slug (auto-fills from the name — you can edit it).
  4. Optionally enter Description, pick an Icon (Emoji), and set Color.
  5. To add tags now, tap Add Tag in the Tags section.
  6. For each tag, enter Name and Slug; optionally set Shortcode (3char), Description, Icon, and Color.
  7. Tap Create Category & Tags.
  8. When successful, you see a success message and the dialog closes.

Category fields

FieldRequired?What to enter
NameYesCategory title (for example “Dietary Preferences”)
SlugYesURL-safe ID (for example dietary)
DescriptionNoBrief explanation of the category
Icon (Emoji)NoPick an emoji for the category
ColorNoHex colour such as #4CAF50 or #FFF

Tag fields (inside the category)

FieldRequired?What to enter
NameYesTag label (for example “Vegan”)
SlugYesURL-safe ID (for example vegan)
Shortcode (3char)NoUp to 3 characters (for example VEG)
DescriptionNoOptional note about the tag
IconNoEmoji for the tag
ColorNoHex colour such as #4CAF50

Slug and shortcode fill automatically

When you type a Name, the Slug and Shortcode often fill in for you. Check them before you save.

Common mistakes / FAQs

  • “Name and slug are required”. Fill both fields on the category.
  • “Invalid Color Code”. Use a valid hex value such as #4CAF50 or #FFF.
  • “All tags must have name and slug”. Complete every tag row before you save.

View a tag category

What it does

Opens a read-only view of a category and all its tags.

Step-by-step

  1. In the table, tap View (eye icon) on the row.
  2. Review Name, Slug, Description, Type, Color, and the tags list.
  3. Tap Close or dismiss the dialog.

Item tags category details view


Edit a tag category

What it does

Updates a Custom category and manages its existing and new tags.

Step-by-step

  1. In the table, tap Edit (pencil icon) on a Custom row.
  2. In the Edit Category dialog, change category fields as needed.
  3. Under Existing Tags, edit tag fields or tap the trash icon to remove a tag.
  4. Under Add New Tags, tap Add Tag to create more tags.
  5. Tap Update Category.
  6. When successful, you see a success message and the dialog closes.

Deleting a tag is immediate

Tapping trash on an existing tag removes it right away — there is no undo step.

Common mistakes / FAQs

  • Edit is disabled on a row. That category is System — only Custom categories can be edited.

Delete a tag category

What it does

Permanently removes a Custom category and its tags.

Step-by-step

  1. In the table, tap Delete (trash icon) on a Custom row.
  2. In the confirmation dialog, read the warning.
  3. Tap Delete to confirm, or Cancel to keep the category.

Deletion cannot be undone

Deleting a category removes all tags inside it. Items that used those tags may lose their labels.


Attach tags to items

What it does

Links tags from this page to individual menu items so customers see dietary and allergen labels.

Step-by-step

  1. Open Items (or Item Library) and tap Add Item or Edit on a row.
  2. In the item dialog, expand Dietary Tags (Items V2) or Product Tags (Item Library).
  3. Tick the tags you want under each category.
  4. If a tag asks for a value, enter it and tap Save.
  5. Tap Save Changes or Create Item on the item dialog.

Create tags here first

If no categories appear in the item form, create categories and tags on this page first. Use the Create Tag Categories link in the item form if shown.


Permissions

What you needWhy
Item Tags module permissionSee the Item Tags menu and list
CREATE on Item TagsTap Add Category or Add Tag
UPDATE on Item TagsTap Edit or Update Category
DELETE on Item TagsTap Delete on a category or tag

Pratham POS User Guide