POS Guide
Welcome to the Pratham ResPOS user guide for the POS application. This section covers everything from first-time setup to daily operations.
Operator Guide
For restaurant staff and managers using the POS day-to-day.
| Section | What It Covers |
|---|---|
| Getting Started | First time login, navigation, initial setup |
| Daily Operations | Opening shift, basic order flow |
| Orders | Order types, creating and managing orders |
| Payments | Payment methods, split payments, gift cards |
| Tables | Dine-in tables, switching, merging, reservations |
| Customers | Customer search, registration, loyalty |
| Cash Up | End-of-shift reconciliation |
| Products & Menu | Menu setup, modifiers, deals, half & half, age restriction, misc & custom items |
| Troubleshooting | Common issues and fixes |
Setup & Configuration
For store managers, administrators, and IT teams configuring the POS.
| Section | What It Covers |
|---|---|
| First-Time Setup | Initial configuration — admin login, outlet selection, terminal setup |
| POS Settings | General settings, order types, appearance, discounts, loyalty, store info |
| Hardware Setup | Printers, cash drawer, paper sizes |
| Connected Displays | Kitchen display, customer display, order status display — setup and config |
| Payment Gateways | Linkly, Tyro, SmartConnect — pairing and configuration |
| Receipt Customisation | Customer receipt, kitchen receipt, label printer, header/footer |