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Customer Display

The Customer Display is a separate screen or tablet facing the customer at the counter. It shows the customer's cart in real time - items, quantities, prices - and can also show promotional images or videos between orders.

These settings control what the customer sees and how the screen looks.

🔒 Manager only - tap Settings → Customer Display to open this screen.

Configure the customer display

  1. Tap Settings in the left navigation menu.
  2. Tap Customer Display.
  3. Adjust the settings below.
  4. Tap Save Settings - the changes are sent to all connected customer displays immediately. No restart needed.

Pratham POS customer display configuration - configure promotional media group, font size, and cart visibility

Media content & animation

SettingWhat it does
Media GroupSelect which set of promotional images or videos to show. Media groups are created and managed in the Admin Portal. Only groups that contain at least one file appear in this list.
Slide Transition IntervalHow many seconds each promotional image shows before the next one appears. Minimum is 1 second. Default is 5 seconds.
Show Only MediaWhen on, hides the cart and shows only your promotional slideshow - useful between orders or during quiet periods. When off, the cart and media are shown side by side.
Show Cash Discount ScreenWhen on, the customer display shows a cash discount offer screen when a cash discount applies to the current order.

TIP

If you have no promotional media set up yet, create a Media Group in the Admin Portal first, then return here to select it.

Typography

Controls the text size on the customer-facing screen. Increase these if your display is large or positioned further from the customer.

SettingOptionsWhat it affects
Line Item Font Size12px, 14px, 16px, 18pxSize of item names in the cart
Modifiers Font Size12px, 14px, 16px, 18pxSize of modifier details under each item

What the customer sees

Show Only Media settingWhat appears on the customer display
Off (default)Cart items, quantities, prices, and promotional images side by side
OnPromotional slideshow only - cart is hidden

INFO

The customer display updates live as the cashier adds or removes items. The customer always sees the current cart and running total when Show Only Media is off.

Next steps

Pratham POS User Guide