Skip to content

Guest Services

Use Guest Services to look up and report gift cards sold or issued — card numbers, customers, balances, status, and exports. Requires the Gift cards add-on on your plan.

Recommended setup order

  1. Overview - you are here.
  2. Gift Card Purchases - search sold cards, read summary stats, and export PDF.

Gift Card Purchases

Menu path: Gift Card Purchases

Read-only ledger of gift cards: summary tiles, searchable table, refresh, and Export PDF. Cards are sold and redeemed on POS (or online) — this screen does not create or top up cards.

Full guide: Gift Card Purchases.

Tips

  • Enable Allow Gift Card Feature (Quick actions) or Gift Card Feature (Location settings) before expecting rows here.
  • Loyalty Gift Card Expiry Days is under Settings → Loyalty Settings.
  • For walk-in guest profiles (not gift cards), see User Management → Guest Customers.
  • Export PDF detail rows match the current page — widen page size to include more cards in one file.

Pratham POS User Guide